Help Desk for Hosting & Domains

How can we help you?

Welcome to Our New Support Platform

You can now manage your web hosting and domain requests faster and more easily. We are committed to serving you better.

Use the ticket system for requests such as:

Email Accounts: Setup, removal, or configuration.
Technical Support: Email or website errors.
Web Content: Website content updates.
Other Services: Inquiries about related services.

How It Works – It's That Simple

If you are not yet a client of MMLJ or Smartketingmedia, Click here to see our hosting & domain plans

Step 1

Request Your Access

Send an email to support@smartketingmedia.com and request Help Desk access.

Note: A representative will confirm with you once your invitation has been sent.

Step 2

Check Your Inbox

Look for an email with the following subject line: MMLJ | Smartketingmedia Help Desk: Access Invitation

Important: If you do not see it in your main inbox, please check your Junk or SPAM folder.

Step 3

Create Your Password and First Ticket

Open the invitation email and follow the link to set a personal password. Once inside the platform, you can create your first support ticket immediately.

Tip: You can also open a new ticket directly by clicking the green button labeled "Open a ticket" found on the page.

Open a Ticket